The details matter
Clear expectations. Good work.
Our policies help make every custom apparel and merchandise project easier to understand, from the first conversation through completion and shipping.
Made personal. Made clear.
Ridge & Krest Designs creates custom apparel and merchandise for businesses, events, teams, families, and everyday wear. Because every project is different, your final quote and project details are confirmed directly with you before production begins.
Custom orders
Custom projects begin with your idea, artwork, product choice, quantity, and finishing details. We can work from finished artwork or help develop the design direction with you.
- Share a logo, sketch, reference image, or concept.
- Choose from apparel, hats, patches, bags, stickers, and merchandise.
- Review project details before production begins.
Quotes and approval
A quote may depend on the product, quantity, artwork, placement, finishing method, and shipping requirements. The final project details should be confirmed before work begins.
- Check your contact information before submitting an inquiry.
- Describe your desired products and quantities as clearly as possible.
- Ask questions before approving the project.
Artwork
Customers may upload their own artwork or collaborate with Ridge & Krest on a design. Artwork should be supplied with permission to use it for the requested project.
- Finished logos and transparent PNG files are helpful.
- Reference images can help explain your direction.
- Placement, sizing, and color details should be discussed before production.
Products and quantities
Ridge & Krest offers custom apparel, DTF transfers, embroidered patches, laser-engraved leather patches, direct embroidery, Richardson 112 hats, OTTO patch hats, custom bags, and stickers.
Production and shipping
After the order is completed, Ridge & Krest ships it to the address provided. Shipping timing, costs, and project fulfillment details should be confirmed with your quote.
- Provide a complete and accurate shipping address.
- Share your deadline or event date as early as possible.
- Contact Ridge & Krest with questions about a specific shipment.
Changes and questions
Because custom projects are made around each customer’s specifications, contact Ridge & Krest before approving an order if you need to discuss changes, cancellations, returns, refunds, or any other project concern.
Questions are welcome before you submit your custom order request.
Have a question? Let’s talk.
If you need clarification about a product, quote, artwork file, shipping detail, or custom order, contact Ridge & Krest Designs directly.